Sales & Marketing Manager (H/F)
Etablissement
Hôtel St Regis Bora Bora Resort
Motu Ome’e – 98730 Bora Bora
Lieu
Bora-Bora (Polynésie Française)
Date de parution
20/02/2023
Intitulé du poste
Sales & Marketing Manager (H/F)
Activité
Hôtellerie - Restauration
Contrat
CDD 1 AN // 39H par semaine // 2 jours de repos
Logé, nourri, blanchi
Billets d’avion A/R
Missions principales :
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.Building Successful Relationships that Generate Sales Opportunities
• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.
Managing Sales Activities
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service
• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
Marketing Responsabilities
•Supervise Marketing team in daily tasks –social media management, operational marketing
•Develop and implement marketing plans and projects for new and existing products
•Review and report on all marketing activity and results
•Participate in digital strategies for OTAs, website,
•Collaborate on PR initiatives and monitor media requests
Profil
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
Pour postuler
Pour postuler, envoyer CV et lettre de motivation à :
Site internet
https://www.marriott.fr/hotels/travel/bobxr-the-st-regis-bora-bora-resort/
Situation géographique :
Situé en bord de mer, sur l’île tropicale de Bora Bora, l’établissement The St Regis Bora Bora Resort propose 2 piscines, 2 bars, 4 restaurants et un luxueux spa de jour, ainsi que des hébergements avec un balcon offrant une vue panoramique sur le lagon ou les îles environnantes.
Le St Regis Bora Bora Resort se trouve à 15 minutes en bateau de l’aéroport de Bora Bora. Le village de Vaitape est accessible en 20 minutes en bateau et en voiture.
Les villas sont ornées de sculptures polynésiennes artisanales et d’éléments en bois exotique. Elles comprennent la climatisation, ainsi qu’une salle de bains en marbre italien pourvue d’une douche à effet pluie et d’une baignoire. Certaines villas sont dotées d’une piscine privée, d’une baignoire spa ou d’une douche extérieure.
Suspendu au-dessus des eaux bleues, le restaurant The Lagoon prépare une cuisine fusion mêlant des influences asiatiques et françaises. Il offre une vue sur le mont Otemanu. Le bar Aparima sert des plats internationaux et des collations légères toute la journée. Vous savourerez des sushis élaborés avec soin, des teppanyaki et des woks parfumés au restaurant Bam Boo, ou encore des plats italiens au Far Niente.
Le spa Iridium prodigue des massages et des soins de beauté. Il est agrémenté d’un sauna et d’un hammam. L’établissement comporte également une salle de sport ouverte 24h/24 et 7j/7, ainsi qu’un service de majordome.
