Sales & Marketing Manager - Hôtellerie de Luxe (H/F)
Etablissement
Jobstaffhotel - Recrutement
Lieu
Bora Bora - Polynésie Française
Date de parution
1/09/2023
Jobstaffhotel - Recrutement spécialisé en Hôtellerie-Restauration de luxe recherche pour un hôtel 5* situé en Polynésie française à Bora-Bora :
Sales & Marketing Manager (H/F)
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.Building Successful Relationships that Generate Sales Opportunities
•Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
•Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
•Develops relationships within community to strengthen and expand customer base for sales opportunities.
•Manages and develops relationships with key internal and external stakeholders.
•Provides accurate, complete and effective turnover to Event Management.
Managing Sales Activities
•Participates in sales calls with members of sales team to acquire new business and/or close on business.
•Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
•Identifies new business to achieve personal and location revenue goals.
•Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
•Closes the best opportunities for the location based on market conditions and location needs.
•Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service
•Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
•Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.
•Provides excellent customer service consistent with the daily service basics of the company.
•Sets a positive example for guest relations.
•Interacts with guests to obtain feedback on product quality and service levels.
Marketing Responsabilities
•Supervise Marketing team in daily tasks –social media management, operational marketing
•Develop and implement marketing plans and projects for new and existing products
•Review and report on all marketing activity and results
•Participate in digital strategies for OTAs, website,
•Collaborate on PR initiatives and monitor media requests
PROFIL RECHERCHÉ
•2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
•4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
AVANTAGES
-Éligibilité sous condition à une prime annuelle "Service Charge" entre 2 et 4 mois de salaire brut selon poste
-Billets d’avion pris en charge (A/R)
-Logement fournis (charges comprises)
-Repas fournis (midi et soir 7/7)
-Salle Sport à disposition (24/24h 7/7)
-Plage Staff (Bar, terrain de volley, de pétanque, etc…)
-Des évolutions de carrière dans un environnement international
La Polynésie n'est pas soumise à l'impôt sur les revenus
Contrat :
Contract type: Long term contract
Contract start date : As soon as possible
Experience: experienced
Job status: Manager
Job category: Sales / Event
Salary: Selon Expérience
Work schedules: Without any break
Vous êtes à la recherche d’un nouveau challenge, d’une nouvelle opportunité professionnelle ?
Alors n’attendez plus et envoyez-nous votre CV.
Pour postuler : envoyer CV et lettre de motivation à Esmeralda (Jobstaffhotel) : contact@jobstaffhotel.com
